Testimonial – John H
HTA provides me with excellent insight and service. Michelle Zuspan of the firm is an exceptional professional and it is a great pleasure working with her.
John H
HTA provides me with excellent insight and service. Michelle Zuspan of the firm is an exceptional professional and it is a great pleasure working with her.
John H
Could not ask for a better representative than Sarah Latshaw. We felt like we were bombarding her with so many questions and emails however, Sarah kept walking us through the process day after day. HTA and Sarah are the best!!!! thanks
I was able to participate in a workplace HTA presentation a few months ago. As I am going to retire soon, I really needed assistance with all there is to learn regarding my health insurance issues. HTA was great, their presentation was so helpful that I knew when the time came, I would contact them. I had two sessions, one with Cindy and one with Sarah, both were exceptional. They explained everything to me and made sure I understood what my options were. This really helped me make choices I feel will work best for me. I will reach out to HTA anytime I need further assistance or just have a question.
April M
I worked with Eric over the last few months for medicare advantage PPO plans. The initial education session was so informative, and the time it took for HTA to reach to me-even better-Eric was so accommodating, timely and professional. We finish today with a plan I am very comfortable with. Eric every question, changed appt days to accomodate me and was so very nice to work with.
Michele Z
Our agent Cindy Petro was wonderful. She was patience and thoughtful with us because me and my wife had no clue what we wanted and understood. Also she explained everything more than once so we knew what were picking and agreeing to. Thank you for kindness!
Kevin C
Excellent personalized service! Russ called me back right away, able to resolve my property insurance inquiry within hours. Made the process very smooth. Happy to be doing business with HTA for our property insurance , highly recommended!
Jen M
We have had the wonderful opportunity to become customers of HTA recently when our previous insurance agents transferred us to HTA. The entire company made the transition warm and welcoming and we truly feel so supported by everyone. Heather has been so helpful and responsive with auto insurance questions- being knowledgeable and timely are two really important qualities when dealing with insurance. We are looking forward to working with HTA further as we carefully consider options to optimize our coverage based on our current needs and rest assured that we will be able to do that throughout our lives even as our needs shift and change.
Katie B
Tracy Keesey joined HTA Insurance Services in 1998 and quickly rose through the ranks due to her exceptional skills and commitment to excellence. Over the years, she has held various positions within the company, gaining valuable experience and knowledge in the insurance industry. In 2007, after successfully developing and leading a Long-Term Care (LTC) Brokerage Division, Keesey was offered partner at HTA. Ten years later, founding partners Harry and Debbie Tashjian retired, thus resulting in the full acquisition of the company by Keesey in 2017.
As Owner and CEO, Tracy Keesey has been instrumental in driving HTA Insurance Services’ growth and expansion. Under her leadership, the company has achieved remarkable milestones, including shifting the overall business model to focus on guiding the clients of financial advisors through the daunting and complicated Medicare selection and enrollment process. This important transition led to the development of The Client Services Division (Retail Division), which still prospers today. In 2021, Keesey sold the Wholesale Division of HTA to Ritter Insurance Marketing. Under the agreement HTA continues to operate the Medicare, Life, and LTC businesses allowing for the focus to be direct to consumer sales, Keesey’s true passion.
Additionally, Keesey recently acquired The DiMatteo Agency, a Property and Casualty business which has expanded HTA’s reach and product offerings to include personal and commercial lines of insurance. Her strategic vision and ability to adapt to changing market dynamics have positioned HTA Insurance Services as a leader in the industry.
Tracy Keesey’s leadership style is characterized by her strong emphasis on teamwork, innovation, and customer satisfaction. She believes in fostering a collaborative work environment where employees are encouraged to share ideas and contribute to the company’s success. Her commitment to employee development and well-being has resulted in a highly motivated and engaged workforce.
Beyond her professional achievements, Tracy Keesey is also actively involved in philanthropic endeavors. She has been a strong advocate for various charitable causes, including the National Association of Insurance Financial Advisors (NAIFA), where she is currently serving as President. Most recently, Keesey along with other members of NAIFA, visited our nation’s capital and led a delegation of 25 for the NAIFA Congressional Conference on Capitol Hill, promoting financial literacy. Her dedication to giving back to the community has had a positive impact on the lives of many.
As HTA Insurance Services celebrates Tracy Keesey’s 25th anniversary with the company this fall, it is a testament to her unwavering commitment and dedication. Her leadership has not only shaped the company’s success, but also inspired and mentored countless individuals within the organization.
Tracy Keesey’s 25 years with HTA Insurance Services have been marked by exceptional leadership, innovation, and a passion for excellence. Her contributions to the company and the insurance industry as a whole are truly commendable. As she celebrates this milestone, we congratulate Tracy Keesey on her remarkable journey and wish her continued success in the years to come.
Our agent Cindy Petro was wonderful. She was patience and thoughtful with us because me and my wife had no clue what we wanted and understood. Also she explained everything more than once so we knew what were picking and agreeing to. Thank you for kindness!
-Kevin Cassidy